Welcome to Kaizen Kidz! By using our website and purchasing our products, you agree to the following Terms and Conditions. Please read them carefully before using our services.

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1. Use of Our Website
   • You must be at least 18 years old or have parental consent to use our website.
   • You agree not to misuse our website, engage in fraudulent activities, or violate any laws.
   • We reserve the right to modify or discontinue any part of our website without notice
2. Orders & Payments
   • By placing an order, you agree to provide accurate and complete information.
   • We accept We accept all major credit and debit cards, Apple Pay, Google Pay, and Link by Stripe and process payments securely.
   • Prices are subject to change without notice, but confirmed orders will not be affected.
   • We reserve the right to refuse or cancel any order due to errors or suspected fraud.
3. Shipping & Delivery
   
   • We aim to process and ship orders within 5 business days.
   • Delivery times vary based on location and shipping method.
   • We are not responsible for delays caused by third-party carriers.
   • Customers are responsible for any customs duties or taxes applicable to international shipments.
4. Returns & Refunds
   • We offer a full 30-day money-back guarantee on all Swim Packs.
   • Try the Swim Pack with your child - if you're not satisfied for any reason, return it for a full refund.
   • Items should be returned in reasonable condition including the waterproof carry bag.
   • Customers cover return shipping costs for refunds.
   • Refunds processed within 5-10 business days after we receive the returned item.
5. Product Information & Safety
   • IMPORTANT: The Swim Pack is NOT a lifesaving device
   • Adult supervision is required at all times when children are using our swim products
   • Our products are designed for children ages 6 months to 7 years (up to 66 lbs)
   • The Swim Pack is a swim training aid designed to help children learn proper swimming technique - it is not a safety device
   • We make every effort to ensure product descriptions and images are accurate, but minor variations may occur
   • Always follow included safety instructions and guidelines
6. Intellectual Property
   • All content on our website, including text, images, logos, and designs, is the property of Kaizen Kidz Inc. and may not be used without permission.
   • Unauthorized use of our intellectual property may result in legal action.
7. Limitation of Liability
   • Kaizen Kidz Inc. is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
   • We make no warranties or guarantees beyond those stated in our product descriptions.
8. Governing Law
   • These Terms and Conditions are governed by the laws of Ontario, Canada.
   • Any disputes shall be resolved in the courts of Ontario, Canada.
9. Changes to These Terms
   • We may update these Terms and Conditions at any time. Changes will be posted on this page, and continued use of our website constitutes acceptance of the updated terms

If you have questions about these Terms and Conditions, please contact us at: support@kaizenkidz.com